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Can you meet me if I arrive at 2am?
Yes, as long as we are notified in advance, we can meet at anytime throughout the night. There is a small surcharge between 11pm & 8am.
Can you meet me at the airport?
Yes, we offer a meet & greet service at the airport, bus or train station. We can take you to our facility for storage or to your hotel.
I forgot my bag in my hotel! Can You help?
Yes, we have 'rescued' bags & safely returned them to their owners or kept them secure in our facility for collection.
Is there a place to rearrange my bags?
Yes, we have a space allocated for people to repack or to retrieve items from their luggage.
Can Saigon Storage Store My Stock?
Yes, we offer a stock management service with distribution. We can safely store your items & deliver them as required. We are the ideal choice for ecommerce. Please contact us for a consultation.
What are my payment options?
Payment can be made in cash, by paypal or by bank transfer. If a storage extension is needed, this can be funded online. Payment must be made at the time storage commences.
What can I Store?
Anything that is not illegal or deemed to be unsafe may be stored. We have stored everything from clothing to surf boards! Our terms & conditions contain a list of prohibited items. If you are unsure, please ask.
When do I pay? What if I store for longer?
Storage must be paid in advance at the time of being collected or dropped off. You can extend your duration online by paypal or bank transfer.
I am moving, can you help?
Yes, we offer a full packing & moving service. We can come to your residence & properly pack everything & store it for you or we can deliver straight to your new abode. We are able to ship your belongings within Vietnam & World wide.
Great Reviews, Are They Real?
We 100% promise all reviews are genuine, we keep records of every interaction from initial contact to when storage concludes. We have never falsified a review & never will. If you'd like to see an interview with us by a client, please check out - https://www.youtube.com/watch?v=mB8SY6jd1lM&t=154s
Saigon Storage Has The Lowest Prices, How?
Our service is never compromised, we pride ourselves on being the best. We are also realistic & keep our costs down by:
1) No company van. Insurance, a driver, repairs etc would lead to higher prices for our clients. We also do not want to contribute to the severe congestion here.
2) We are a family business with a common goal of providing a great service at an unbeatable price.
4) Our premises are also our homes, someone is always here acting as security .
5) We have a very low advertising budget. We see no need to advertise more & pass the cost to our clients.
Anything Else?
Saigon Storage is aware of the environment & are very grateful to Vietnam, so we aim to do our best for both. So we:
1) Are impletmenting paperless receipts.
2) Paper in our office is recycled, receipts are printed on recycled paper.
3) We purchase products made in Vietnam as much as possible & support local small businesses.
4) Unclaimed items are donated to a local charity or given directly to those in need.
If you have any suggestions to help us be 'greener', please let us know.